1. Upload Your Treasured Photo : You can reposition, zoom in, out, etc once uploaded

2. Enter Name: Family/Surname/LastName.

3. Generate Your Video Memory: Click on personallyloved's video QR generator button below to upload your personal video message or a cherished video memory. (Max limit is 30 seconds)

4.  Upload the video QR code on the customisation page.

6. Scan & Relive: Anyone with a smartphone can scan the QR code to instantly relive the captured moments
7. Preview & Order: Review your design from the mockup and place your order

• High-Quality Material: Made from lead and BPA-free white ceramic, these mugs boast a glossy finish for a durable, sleek look.

• Choose Your Size: Available in 11oz (0.33 l) and 15oz (0.44 l) sizes, these mugs are perfect for everything from a quick morning espresso to a relaxing evening tea.

• Designed for Daily Use: With a C-shaped easy-grip handle, these mugs are comfortable to hold and are both microwave and dishwasher safe, ensuring they fit seamlessly into your everyday life

Perfect for : Couples celebrating their first Christmas after tying the knot. It's not just a mug; it's a memory capsule that enhances every coffee break with a touch of nostalgia and love. You get to share that moment when friends and family come to visit. :)

Our Mission

We believe in preserving precious moments through innovative, personalized keepsakes that tell your unique story.

Care Instructions

• To maintain the quality of your personalized magic mug and ensure its longevity

  Hand Washing Recommended: While sublimation mugs are durable, hand washing with a mild detergent is advised to preserve the design's vibrancy. Avoid abrasive scrubbers or harsh detergents

  Microwave Safe: The sublimation process does not impact microwave safety, so you can warm up your favorite beverages with ease. (Always double-check for metallic coatings, though this product does not have any.

  Dishwasher Use: Though some sublimation mugs are labeled dishwasher-safe, hand washing is preferred for long-lasting print quality

  Temperature Use: Your magic mug is designed to handle typical hot beverages like coffee or tea. While sudden extreme changes (like pouring boiling water directly into an ice-cold mug) might stress the material, normal morning use is perfectly fine. For added care, let the mug warm to room temperature if it's been stored in very cold conditions before use.

• QR code will remain functional indefinitely

Shipping Information

• UK Delivery: 5-7 business days
• Express Options: Available at checkout
• Packaging: Carefully packaged to ensure safe arrival
• Tracking: Full tracking provided via email

Returns Policy

We stand behind our quality. If you're not completely satisfied, contact us within 14 days for resolution.